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Terms of Service

Last updated: December 1, 2024 · Effective: December 1, 2024

Plain English summary: By using PinForge AI, you agree to use it responsibly — no spam, no illegal content, no circumventing our safety limits. AI-generated content is yours to own and use. We provide the service "as is" and limit our liability. These terms may change with 14 days notice.

Contents

  1. Acceptance of terms
  2. Service description
  3. Eligibility
  4. User accounts
  5. Acceptable use
  6. Pinterest API compliance
  7. AI-generated content
  8. Intellectual property
  9. Subscriptions & billing
  10. Free plan limitations
  11. Termination
  12. Disclaimer of warranties
  13. Limitation of liability
  14. Indemnification
  15. Governing law
  16. Changes to terms
  17. Contact

1. Acceptance of terms

By accessing or using PinForge AI ("Service", "Platform") at pinforgeai.site or any associated applications, you ("User", "you") agree to be bound by these Terms of Service ("Terms"). If you do not agree with any part of these Terms, you must not use our Service.

If you are using PinForge AI on behalf of a company or organization, you represent that you have the authority to bind that entity to these Terms.

2. Service description

PinForge AI is a Software-as-a-Service (SaaS) platform that enables users to:

  • Connect their Pinterest Business accounts via Pinterest's official OAuth2 API
  • Upload product images for processing and optimization
  • Generate AI-powered pin content (titles, descriptions, hashtags, alt text)
  • Schedule and automatically post pins to Pinterest using the official Pinterest API v5
  • Manage pin queues, view analytics, and manage multiple Pinterest accounts

The Service operates exclusively through the official Pinterest API v5. PinForge AI does not use web scraping, browser automation, unofficial APIs, or any method that violates Pinterest's Developer Terms of Service.

3. Eligibility

To use PinForge AI you must:

  • Be at least 18 years of age (or the age of majority in your jurisdiction)
  • Have a valid Pinterest account and agree to Pinterest's Terms of Service
  • Have the legal right to use the content you upload (images, product descriptions, links)
  • Not be located in a country subject to a U.S. government embargo or on any government prohibited-party list
  • Provide accurate and complete registration information

4. User accounts

You are responsible for:

  • Maintaining the confidentiality of your PinForge AI account credentials
  • All activity that occurs under your account
  • Notifying us immediately of any unauthorized use of your account at support@pinforgeai.com
  • Ensuring your account information remains accurate and up to date

You may not share your account with others, sell or transfer your account, or use another user's account without their permission. We reserve the right to terminate accounts that violate these provisions.

5. Acceptable use

You agree to use PinForge AI only for lawful purposes and in accordance with these Terms. You agree NOT to:

5.1 Content violations

  • Post content that is illegal, harmful, threatening, abusive, harassing, defamatory, or discriminatory
  • Post pornographic, sexually explicit, or adult content
  • Post content that infringes any third party's intellectual property rights
  • Post content containing malware, viruses, or malicious code
  • Post misleading, fraudulent, or deceptive content (fake reviews, false claims)
  • Post spam, repetitive content, or content designed to artificially inflate engagement

5.2 Platform violations

  • Attempt to bypass, disable, or circumvent our safety limits (daily pin caps, rate limiting)
  • Reverse engineer, decompile, or disassemble any part of the Service
  • Use the Service to provide competing services or build similar tools without permission
  • Attempt to gain unauthorized access to our systems, databases, or other users' accounts
  • Use automated tools (bots, scripts) to interact with PinForge AI itself beyond our provided API
  • Misrepresent your identity or impersonate another person or entity
  • Share your API keys from AI providers in ways that violate those providers' terms

5.3 Pinterest ToS compliance

You are responsible for ensuring your Pinterest activity through PinForge AI complies with Pinterest's Community Guidelines and Terms of Service. PinForge AI provides the scheduling infrastructure — you are responsible for the content you post.

6. Pinterest API compliance

As a condition of using PinForge AI, you acknowledge and agree that:

  • You will comply with Pinterest's API Developer Terms of Service at all times
  • You will not use PinForge AI to post content that violates Pinterest's content policies
  • You are solely responsible for the Pinterest accounts you connect to PinForge AI
  • If Pinterest suspends or bans your account due to your content, PinForge AI bears no responsibility
  • Pinterest's API terms supersede these Terms with respect to your Pinterest account usage
  • PinForge AI's safety limits (15 pins/day, randomized delays) are guidelines based on best practices, not guarantees against Pinterest enforcement

7. AI-generated content

7.1 Ownership of AI outputs

Content generated by PinForge AI's AI features (titles, descriptions, hashtags, alt text) based on your inputs is yours. You own the outputs and may use them for any lawful purpose. By using the AI features, you grant PinForge AI a limited license to process and transmit your inputs to AI providers to generate outputs.

7.2 Your responsibility for AI content

You are responsible for reviewing and approving all AI-generated content before it is queued or posted. PinForge AI does not guarantee that AI-generated content will be:

  • Accurate, factual, or complete
  • Free from bias or offensive material
  • Free from copyright infringement
  • Effective for marketing purposes
  • Compliant with Pinterest's content policies

You must review AI-generated content and take full responsibility for any content you post through PinForge AI.

7.3 AI provider terms

By using AI features with Google Gemini, OpenAI, or DeepSeek, you agree to comply with those providers' terms of service. Your AI API keys are used on your behalf subject to your agreement with those providers.

7.4 No AI hallucination guarantee

AI models can generate inaccurate information ("hallucinations"). PinForge AI is not liable for any inaccurate product claims, false statements, or misleading information generated by AI models that you post on Pinterest.

8. Intellectual property

8.1 Your content

You retain all intellectual property rights in the images, text, and other content you upload to PinForge AI. By uploading content, you grant PinForge AI a limited, non-exclusive license to store, process, resize, and transmit your content solely for the purpose of providing the Service.

8.2 PinForge AI's IP

PinForge AI, its logo, design, software, and documentation are owned by PinForge AI and protected by intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of our Service without our written permission.

8.3 Feedback

If you provide feedback, suggestions, or ideas about PinForge AI, you grant us a royalty-free, perpetual, irrevocable license to use that feedback in any way we choose, without obligation to you.

9. Subscriptions & billing

9.1 Paid plans

Paid plans (Pro, Agency) are billed on a recurring monthly or annual basis through Stripe. By subscribing, you authorize us to charge your payment method on each billing cycle.

9.2 Cancellation

You may cancel your subscription at any time from your account settings. Cancellations take effect at the end of the current billing period. You will retain access to paid features until the period ends.

9.3 Refunds

We offer a 14-day money-back guarantee on your first payment for any paid plan. After 14 days, refunds are at our discretion. No refunds are issued for partial months on monthly plans. Annual plan refunds (after 14 days) may be prorated at our discretion.

9.4 Price changes

We reserve the right to change our pricing. Price changes will be communicated with at least 30 days notice via email. Your continued subscription after the effective date constitutes acceptance of new pricing.

9.5 Failed payments

If a payment fails, we will retry for up to 7 days. After that, your account may be downgraded to the free plan. Your data will be retained for 90 days, during which you can resubscribe to restore full access.

10. Free plan

The free Starter plan is provided "as is" without warranty of any kind. We reserve the right to modify the free plan's features, limits, or availability at any time with reasonable notice. The free plan is intended for individual use — using the free plan to provide commercial services to multiple clients is not permitted without a paid plan.

11. Termination

11.1 By you

You may delete your account at any time via account settings or by contacting support@pinforgeai.com. Upon deletion, your data will be removed within 30 days subject to our data retention policy.

11.2 By PinForge AI

We reserve the right to suspend or terminate your account immediately, without notice, for:

  • Violation of these Terms
  • Violation of Pinterest's API Terms or Community Guidelines
  • Posting illegal content through our Service
  • Attempting to circumvent our safety limits or security measures
  • Fraudulent activity or chargebacks
  • Any activity that could harm PinForge AI, other users, or third parties

We may suspend accounts with notice for other policy violations, giving you an opportunity to remedy the issue.

12. Disclaimer of warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that:

  • The Service will be uninterrupted or error-free
  • Pins will be successfully posted at every scheduled time
  • Your Pinterest account will not be suspended (for any reason)
  • AI-generated content will meet your expectations or be accurate
  • Pinterest's API will remain available or its terms will not change
  • The Service will be compatible with all Pinterest account types or regions

13. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PINFORGE AI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

  • Loss of profits or revenue
  • Loss of Pinterest followers, traffic, or account standing
  • Pinterest account suspension or ban
  • Damage to brand reputation
  • Loss of data or content
  • Costs of substitute services

IN NO EVENT SHALL PINFORGE AI'S TOTAL CUMULATIVE LIABILITY EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID TO PINFORGE AI IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) $100 USD.

Some jurisdictions do not allow limitations on implied warranties or liability for incidental damages, so the above limitations may not apply to you.

14. Indemnification

You agree to indemnify, defend, and hold harmless PinForge AI and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising from:

  • Your violation of these Terms
  • Content you post through the Service
  • Your violation of Pinterest's Terms of Service or any other third-party terms
  • Your violation of any applicable law or regulation
  • Your infringement of any third-party intellectual property rights

15. Governing law & disputes

These Terms shall be governed by and construed in accordance with applicable law, without regard to conflict of law principles. Any disputes arising from these Terms or your use of PinForge AI shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration.

You waive any right to participate in a class action lawsuit or class-wide arbitration against PinForge AI.

16. Changes to terms

We may update these Terms at any time. For material changes, we will:

  • Update the "Last updated" date at the top of this page
  • Notify registered users via email at least 14 days before changes take effect
  • Display a banner in the PinForge AI dashboard

Your continued use of PinForge AI after the effective date constitutes acceptance of the updated Terms. If you do not agree to the new Terms, you must stop using the Service before the effective date.

17. Contact

For questions about these Terms of Service:

  • Email: legal@pinforgeai.com
  • General contact: Contact form
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